Yes. As part of our Clean Beauty commitment and formulated without artificial fragrances, parabens, or harsh chemicals to gently support sensitive and breakout-prone skin.

Absolutely. Selumi is a 100% Certified Vegan. We strictly prohibit animal testing and do not use any animal-derived ingredients in our formulations.

After cleansing, as the first step of your skincare routine, gently sweep the pad across your face, avoiding the eye area.

TIP: Apply the toner pad to areas that feel dry and use it as a facial mask for targeted hydration.

Follow these 4 simple steps:

1. After cleansing, use a toner (or toner pad) to prep and smooth your skin.
2. Open the top pouch, apply an appropriate amount of STEP 1 Ampoule, and gently spread it over your face.
3. Open the bottom section, remove the transparent backings from both sides of STEP 2 Moonlit PDRN Hydration Film, and press it against your face, aligning it with your eyes and mouth.
4. After about 1 hour, remove the mask and gently pat the remaining essence into your skin until absorbed.

TIP: For more intensive care, we recommend using it for 2 to 3 hours.

Unopened products remain fresh for up to 24 months from the manufacturing date. Once opened, we recommend using them within 12 months (PAO: 12M) for optimal freshness and performance.

Store your products in a cool, dry place away from direct sunlight.

Once shipped, delivery typically takes 3-5 business days, except Hawaii, Alaska, and US Territories.

Unopened and unused items in their original packaging may be returned within 7 days of delivery for a full refund. Please note that opened or used products cannot be returned for hygiene and safety reasons.

Please contact our Customer Care team at hello@selumiskincare.com with your Order Number and photo proof of the item(s). If you would like an exchange for a defective or damaged item, or wish to make a return, our team will guide you through the process.

If the return is due to a change of mind, the customer is responsible for the return shipping fees. If the item received is incorrect, damaged, or defective, Selumi will cover all shipping expenses.

Once we receive and inspect your returned item, refunds are processed within 3 to 5 business days. Please note that after Selumi processes the refund, additional processing time may be required depending on your bank or credit card issuer.

To ensure fast delivery, orders are processed quickly. If you need to cancel or modify your order (such as changing the shipping address), please email us at hello@selumiskincare.com as soon as possible. Once an order enters the fulfillment process or has been shipped, it cannot be canceled and must be processed as a return after delivery.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other local payment options offered at checkout. All transactions are securely encrypted for your safety.

Yes! Once your order is successfully placed, an automated confirmation email with your order details will be sent to the email address provided. If you don't see it in your inbox, please check your spam or junk folder.